Shipping Policy
Processing Times
All orders are processed within 1–2 business days.
During busy periods, processing may take an additional day, but we always work to get your order to you as quickly as possible.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and chosen delivery method.
UK Orders
• Standard Delivery: 2–4 business days
• Express Delivery: 1–2 business days
International Orders
• Delivery times vary by destination
• Customers are responsible for any customs fees, duties, or taxes
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number so you can follow your parcel’s journey.
Shipping Address
Please ensure your shipping details are correct at checkout. We are unable to make changes once an order has been processed.
Lost or Delayed Parcels
If your order is delayed or appears lost, please contact us and we will support you in resolving the issue with the courier.
Damaged Items
If your order arrives damaged, please reach out within 48 hours with photos of the item and packaging so we can assist you promptly.